9. Emergency Procedures

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All emergencies should be immediately reported to your supervisor.

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DO NOT TRANSPORT THE CLIENT TO THE EMERGENCY ROOM
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DO NOT GO TO THE EMERGENCY ROOM WITH THE CLIENT UNLESS THE CLIENT HAS DEMENTIA, ALZHEIMER’S DISEASE OR IS UNABLE TO SPEAK.  NOTIFY YOUR SUPERVISOR BEFORE YOU GO.   LEAVE AFTER THE CLIENT IS TAKEN TO A ROOM.

When to call 911

  • Medical Emergencies
  • Bleeding
  • Heart Attacks
  • Strokes
  • Choking
  • Shock
  • Burns
  • Falls
  • Broken bones

Falls

If the client falls, call 911 for help.  Help the client find a comfortable position until help arrives.  Falls must be reported to your supervisor.

Fall Prevention

Home can be a hazardous place for seniors. Everyday objects and decorative items can create fall hazards and pose dangers. Falls are the leading cause of fatal injury among older adults. If these hazards are present in the home, the PCA can be observant to help prevent a fall.

Below are some common hazards:

  • Throw rugs: Throw rugs move and the edges can flip up while the client is walking.
  • Piles of clutter: Piles on the floor can easily be tripped over.
  • Poor lighting: Stairs, walkways and hallways that are not well lit create a significant fall hazard. Clients often have problems with vision and need bright lighting to notice changes in walking surfaces.
  • Remove furniture or other things in the way to create a clear path so the client may avoid bumps or falls.
  • Assist clients with sitting and standing if they are likely to fall.
  • Encourage the client to use their cane or walker.
  • Encourage the client to use handrails if they are available.
  • Make sure the client is wearing shoes or non-slip footwear.

Fire Safety

Be aware of the client’s ability to exit the home in the event of a fire and accessible exits. Make sure you remember the client’s street address.

Oxygen

  • There should be no smoking, open flame or heat source close to the oxygen. This will increase the risk of a fire.
  • Keep oxygen away from heaters, radiators, and hot sun.
  • Never let oil, grease, or highly flammable material to touch or get on oxygen cylinders.
  • Do not use aerosol cans like hair spray or air fresheners near oxygen.
  • Never put anything over an oxygen gas tank.

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Immediately report to your supervisor if the client is smoking around the oxygen.  Smoking near oxygen places both the client and the caregiver in danger.